Branded Content: What Is It and Why Does It Matter in Retail? Comments Off on Branded Content: What Is It and Why Does It Matter in Retail? 4261

What is Branded Content? One of the strategies used in native Marketing, it involves creating content that promotes a specific brand. It’s often confused with Content Marketing, but today we’re going to show, once and for all, that they are two very different things.

In the following article, learn how this strategy works, why it matters for retail, and how it differs from Content Marketing. Enjoy the read!

What is Branded Content?

No digital campaign is complete without content production. After all, content is one of the main resources campaigns have for building relationships with consumers and delivering messages. Branded Content is one of the types of content a brand can create to promote itself, and its main characteristic is that customers immediately associate it with a company.

This suggests, then, that Branded Content, by definition, makes consumers think of a particular business. But that is basically the role of advertising, so this definition may fall short in some situations.

Because of this, some institutions, such as Forrester, define Branded Content as content that differs from the traditional kind. It can simultaneously generate emotional reactions, like the ones we have when watching TV or going to the movies, while being distributed on a larger scale thanks to its digital nature. So, according to this definition, Branded Content is about reaching customers emotionally and interactively.

There is also a third way to characterize it. This one equates it with all promotional initiatives that change the definition of editorial content. In other words, initiatives that are not a type of traditional advertising, or recognized as such.

Each of the classifications above approaches Branded Content in a different way, which can make it hard for companies to tell whether investing in it is a good deal. That’s why we believe the best way to understand it is to see how it works in practice and get to know some of the biggest success stories involving this strategy.

How does Branded Content work?

We can point to three cases that fully embody the definition of Branded Content, and they will be essential for understanding the benefits of this type of content. For this, we chose three recent and very different campaigns — from Netflix, Honda, and Dove.

Netflix

Branded Content was one of the approaches Netflix chose to promote its original series Orange Is The New Black. The show, which portrays the daily lives of inmates at the Litchfield federal prison in the US, is both a comedy and a drama. That’s why the company chose to promote it through an article in The New York Times.

The Branded Content piece created breaks away from the Content Marketing mold and moves into investigative journalism. Titled “Women Inmates: Why the Male Model Doesn’t Work”, the article published to promote the show’s new season is a long, fascinating editorial, packed with relevant information and including a comprehensive video on the reality of women in prison.

While embracing everything the Netflix brand and the Orange Is The New Black sub-brand stand for, the content gives readers valuable data and prompts reflection. That’s why it fits the Branded Content category, automatically bringing that particular series to consumers’ minds.

Honda

Honda, on the other hand, took a different approach to promote its unicycle, the UNI-CUB. By inviting the band OK Go, known for its imaginative videos, to feature the product in the music video for I Won’t Let You Down, the brand gained exposure without having its name mentioned even once.

The video was viewed by at least 35 million people back in 2014 and was linked to a website that interactively showed how the Honda UNI-CUB worked. Here, then, the brand explores the second concept of Branded Content: creating unconventional pieces that generate an emotional reaction.

Dove

However, no Branded Content case is better known than Dove’s Campaign for Real Beauty. After research revealed that only four out of every 100 women describe themselves as beautiful, the brand produced a series of videos showing the gap between perception and reality.

The best known of them shows an artist drawing women based solely on how they describe themselves or on the features mentioned by strangers. The discrepancy between the results showed that these women were far more beautiful than they imagined.

This approach fits the third concept we mentioned earlier. It isn’t traditional advertising or editorial content typically made to sell personal care products. Even so, it drew more than 170 million views on YouTube in its first year, ranking among the three most shared videos on social media and promoting the brand intensely.

How does Branded Content benefit retail?

Now that you understand what makes Branded Content different from Content Marketing, it’s time to learn about its benefits for retail. How can initiatives like these make a brand better known or help it sell more?

The first advantage we can credit to Branded Content is its cost-effectiveness. A business can be seriously hurt if it puts more money into advertising than it sees in returns. However, when it builds a Branded Content campaign that takes into account its consumers’ profile and expectations, it can generate buzz.

This buzz leads to organic sharing on social media and more mentions of a brand — which is definitely a plus.

Another benefit has to do with competition. Standing out is much harder today, and Branded Content can help. It delivers more value than traditional advertising and makes people associate a company with more than just what it sells.

Finally, it’s interactive, not intrusive. Unlike pay-per-click advertising, it reaches customers when they show interest in receiving it. And that makes it very welcome.

Branded Content is an innovation that can help brands achieve better results. But what these types of campaigns will do best for a business is elevate how customers perceive it. In the long run, this will pay off not only in the form of leads, but also in engagement and loyalty.

Did you enjoy learning what Branded Content is? Contact AliceWonders right now and discover how interactivity and creativity can work in a business’s favor!

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Why Is Working with Data Important for Your Store? Comments Off on Why Is Working with Data Important for Your Store? 1187

dados

Did you know that by collecting data from your customers, you can transform your store and improve sales, making them increasingly targeted and qualified?

That’s because working with data is one of the biggest differentiators in retail: it provides valuable information that can help you build an efficient sales funnel and make strategic decisions.

Data collection at the POS (Point of Sale)

The moment a customer walks into your store, they leave behind a trail of valuable information. From purchasing behavior to interactions with specific products, every customer action can be turned into data that helps you better understand their preferences and needs.

When analyzed correctly, this data generates insights that go beyond surface-level observations, enabling more strategic actions.

How does data help the sales funnel?

By observing customer behavior, you can map each stage of the sales funnel — from attraction, through engagement, all the way to conversion. This lets you personalize the shopping experience, increasing your chances of closing the sale.

With data collection, you can, for example, understand which products draw the most attention, which areas of the store generate the most traffic, and even predict customer preferences, delivering personalized offers.

-> Meet Granometrics.io

Alice Wonders’ Granometrics.io is an innovative multisensor platform that turns the physical store into a powerful source of data for strategic decision-making. Using advanced technology, it maps the store’s physical space, analyzing and delivering insights so retailers can act with greater precision and efficiency.

On top of that, Granometrics.io lets you measure shopper interest, map behavior by zone, and analyze interest by category and SKU.

The platform offers a granular, strategic view that helps optimize operations, improve the customer experience, and maximize sales results in the physical environment. It’s an essential solution for anyone looking to combine innovation and performance in retail.

What are data and insights?

Although many people confuse the two terms, it’s important to understand that data is the raw information you collect. Insights, on the other hand, are the conclusions or actions that can be drawn from that data.

By embracing a Data-Driven culture, your store becomes more efficient, making decisions based on real information rather than assumptions. For example, data might show that a certain product is in high demand, while an insight reveals how to position it better in the store to maximize sales.

The importance of a Data-Driven approach

Adopting a Data-Driven approach means making informed, strategic choices. If you’re not collecting this data, you’re missing out on valuable opportunities to optimize your business. With the right analysis, you can identify trends, anticipate customer needs, and proactively adjust your product offering.

In addition, a well-structured POS, built on data and insights, helps improve the customer experience. By better understanding consumer behavior, you can create a more appealing environment, with products and offers that truly meet your audience’s expectations, fostering loyalty and boosting retention rates.

Conclusion

Investing in data and insights isn’t just about modernizing your store; it’s about building a solid sales strategy grounded in a deep understanding of your customers. By using this information correctly, you can optimize your sales funnel, increase conversion, and deliver richer, more satisfying experiences to your consumers.

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2024 Retail Trends: Innovative, Experience-Focused Stores Comments Off on 2024 Retail Trends: Innovative, Experience-Focused Stores 3807

Have you noticed how retail is evolving? Let’s walk through the top retail trends for 2024: innovative, experience-driven stores.

Now more than ever, customer experience is at the heart of retail success. The way you, as a retailer, present your products and interact with your customers is shaping not only the future of your business, but the future of shopping as a whole.

At Alice Wonders, we recognize that today’s retail goes far beyond simply selling products. It’s about creating unforgettable, exciting experiences.

In this article, we’ll dive into the 2024 trends defining innovative, experience-driven stores, based on research and forecasts from WGSN. These insights give you, the modern retailer, creative ideas and strategies to stand out in a highly competitive market.

Get ready for a journey of innovation and discovery, where technology, creativity and emotion come together to redefine the shopping experience.

Welcome to the new era of retail! Happy reading ✌️

Retail trends 2024

Retail Trends for 2024 According to WGSN

  • Spaces Driven by Engagement and Inspiration: The search for superior experiences in physical stores is translating into spaces that foster engagement and inspiration. Community-focused concepts and the creation of inspiring environments are becoming increasingly important.

Example: Imagine a clothing store that, in addition to selling products, offers fashion and personal styling workshops. This space doesn’t just sell clothes; it becomes a place of learning and inspiration, strengthening the emotional connection with customers.

Benefits: These spaces build a community of loyal customers, increase dwell time in the store and drive greater brand engagement.

  • Technology and Omnichannel Performance: Integrating technology into the in-store experience is a growing priority. Technologies such as virtual reality, augmented reality, holograms and immersive projections are delivering immersive, interactive product experiences and strengthening brand engagement, while supporting efficient omnichannel operations.

Example: An electronics store that uses augmented reality to show customers how different devices work and fit into their homes.

Benefits: Improves the customer experience, provides detailed product information and integrates online and offline experiences, boosting sales and customer satisfaction.

  • The Evolution of Store KPIs: Retailers are adapting their KPIs to better reflect the role of stores in the omnichannel customer experience. Metrics such as “sales per minute of engagement” are being explored to assess the impact of customer engagement across different channels.

Example: A store that measures success not only by sales, but also by the time customers spend interacting with products and taking part in in-store events.

Benefits: Enables a more accurate assessment of how the in-store experience impacts consumer behavior and purchasing decisions.

-> Learn more about granometrics.io
Granometrics.io is a multi-sensor platform that maps the physical store and delivers insights for decision-making and immediate action.

With Granometrics.io, you can measure interest and map shopper behavior by zone, category and even by SKU.

  • Smaller Formats, Big Innovations: The trend toward smaller stores, such as pop-ups and location-focused approaches, is growing. These formats make it possible to test new concepts and cut operating costs while maximizing reach.

Example: A luxury brand that launches pop-up stores in strategic locations during fashion events, offering exclusive experiences and limited-edition products.

Benefits: Increases brand visibility, reduces operating costs and makes it possible to test new markets and products with lower risk.

  • Loss Prevention and Store Design: With theft on the rise, especially in high-value retail, loss prevention is becoming a crucial part of store design. Innovative technologies are being implemented to protect products and improve the shopping experience.

Example: A department store that integrates smart cameras and RFID tags to monitor products and prevent theft without compromising the store’s aesthetics.

Benefits: Reduces financial losses, keeps products secure and ensures a pleasant shopping experience for customers.

  • Store Designers as ‘Experience Designers’: Opening a new store now calls for an interdisciplinary approach. Store design teams are working closely with marketing, IT and business strategy to create impactful experiences aligned with each department’s goals.

Example: A coffee shop that combines interactive design elements, such as walls that change color with customers’ moods, with co-working areas, encouraging people to stay longer.

Benefits: Creates a unique, memorable environment that draws customers in, increases loyalty, and positions the brand as innovative and customer-experience driven.

Conclusion

The 2024 retail trends reveal an exciting and challenging transformation in the brick-and-mortar retail landscape. Stores that embrace these trends don’t just stand out; they also create memorable experiences that attract and retain customers. As a retailer, this is your chance to adapt, innovate, and thrive in the new era of retail.

Frequently Asked Questions

  • What does the trend of ‘spaces driven by engagement and inspiration’ mean in retail?

    The trend of ‘spaces driven by engagement and inspiration’ in retail refers to creating environments that go beyond selling products. These spaces are designed to engage customers in interactive, educational, or inspiring activities, such as workshops, art exhibits, and immersive experiences. The goal is to build a sense of community and strengthen the emotional connection with the brand, turning the store into a destination rather than just a place to shop.
  • How is technology shaping omnichannel performance in stores?

    Technology is revolutionizing omnichannel performance by integrating online and offline experiences. This includes using augmented reality for product try-ons, connected inventory management systems that make it easy to buy through any channel, and data-driven personalization to deliver targeted recommendations and promotions. These innovations help create a seamless shopping journey, boosting operational efficiency and improving customer satisfaction.
  • Why does the evolution of store KPIs matter in 2024?

    The evolution of store KPIs in 2024 is crucial to reflect the unique role stores play in the omnichannel customer experience. Instead of focusing solely on sales and foot traffic, modern KPIs take into account customer engagement, product interaction, and the store’s contribution to the overall shopping journey. These metrics help retailers better understand how in-store experiences influence purchase decisions and customer loyalty, allowing them to optimize their strategies accordingly.
  • How are smaller store formats driving big innovations?

    Smaller store formats, such as pop-ups and specialty boutiques, are driving major innovations by allowing retailers to test new concepts and strategies with flexibility and lower costs. These spaces are ideal for experimenting with store design, immersive technologies, and personalized approaches. They also offer the opportunity to connect with specific market niches and generate buzz around product launches and special events, fostering innovation and creativity across the retail sector.

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