Magic Floor Case Study, Galeria Laguna & Alice Wonders: When Technology Meets Purpose Comments Off on Magic Floor Case Study, Galeria Laguna & Alice Wonders: When Technology Meets Purpose 274

Magic Floor desenvolvido pela Alice Wonders para o Grupo Laguna, permitindo que visitantes explorem um apartamento em escala real por meio de uma experiência imersiva e interativa.

Have you ever imagined walking into an empty space that will soon be complete? It may sound crazy, but it’s simply Magic Floor, an immersive technology that lets you show people a variety of environments without them ever having to leave the spot. 

In many retail sectors, especially real estate, professionals face a genuine pain point: finding an alternative to the traditional model apartment that still gives customers the feeling of being inside the property.

Finding physical spaces that can accommodate the construction of a model unit while still allowing customers to move comfortably through it is often hard to come by, and hard to fit into the budget. 

Now, have you ever imagined using just one room to present an entire model unit to your customer? Well, that’s exactly what Galeria Laguna did in partnership with Alice Wonders, and that’s what we’re going to show you in today’s post.

The challenges behind the project

Galeria Laguna is a real estate business group, best known for its high-end developments in Curitiba. The group’s purpose is to make cities more beautiful and better places to live, investing in signature architecture, innovation, sustainability, and quality of life.

For this project’s presentation, the group’s goal was not just to present the floor plan of the new apartment, but to get visitors to imagine their own lives in that space. Among the challenges that came up along the way were: 

  • Moving away from a cold, technical presentation: the idea was to talk about the property while bringing the customer closer, allowing them to picture themselves living there;
  • Everything had to represent the real apartment exactly: every millimeter of the model unit’s measurements had to match the original floor plan;
  • The sustainable positioning had to be respected: it made no sense for a company that values sustainability to build yet another physical model unit that would generate more costs and more waste.

And, of course, overcoming these challenges wouldn’t be possible by sticking to the same old approach. That’s why, instead of building a physical apartment, a Magic Floor was created in the form of a life-size rendered floor plan, allowing visitors to walk through every room as if they were in the property. 

Meet the Magic Floor developed for Galeria Laguna

Alice Wonders, in partnership with Galeria Laguna, developed a Magic Floor for this extra-special project. It’s an interactive floor that combines projectors, motion sensors, and software to turn the ground into a responsive digital surface.

When a person steps on or moves their feet over the projection, the system detects the movements in real time and makes the projected elements react to the interaction. 

Click here to watch the full case video! 

Far beyond financial results, the Magic Floor allowed the company to deliver an innovative and accessible experience to its potential customers. “Imagine the joy of a wheelchair user moving across a floor plan, knowing that this particular space was designed specifically for them.” said one of the Group’s representatives.  

The AW team developed a Magic Floor that mapped the entire available space at a 1:1 scale, ensuring complete fidelity to the development’s dimensions, and delivered much more than an immersive experience: a moment of connection between customer and brand, and between customer and product.

“The customer needs to connect with the space.” and “To be memorable, we had to touch people emotionally.” These were some of the statements shared by the group’s team, and they only reinforce that selling takes much more than good strategies alone; it also takes the right partners to help build an immersive, emotional, and human space. 

How to develop a Magic Floor project with Alice Wonders 

Magic Floor is just one of the solutions offered by Alice Wonders that can transform the consumer experience in retail and support projects that bring together technology, data, and personalization. According to the brand’s own representatives, the project stands for:

  • Connection: because customers start to see themselves living in that space.
  • Performance: because the experience was designed to increase sales potential.
  • Disruption: because it replaces a traditional real estate model with an immersive, sustainable, and innovative solution.

If you’d like to develop a Magic Floor for a project or do something similar in your business, click here to learn more about our work. 

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The Briefing That Kills a Great Experience 0 89

Briefing estratégico para desenvolvimento de experiências de marca

“We need a campaign.” “Let’s do an event.” “We need an activation.” “How about building an app?” Almost all of these requests share the same first step: the brief.

In day-to-day marketing, phrases like these tend to show up as the starting point for new projects. The problem is that, more often than not, they don’t present the challenge. They already present the answer.

And when the solution comes before the problem, creativity starts out with less room to explore.

That doesn’t mean a campaign, an event or an activation is a bad choice. The real question is whether it is, in fact, the best answer to what the company needs to transform. After all, it’s entirely possible to execute a solution perfectly and still solve the wrong problem.

Before the “what,” comes the “why”

An effective brief shouldn’t start with the deliverable. It should start with the context.

  • What’s happening?;
  • Why does it matter to the business?; 
  • Who is affected?;
  • What is that person going through?;
  • Is there a behavior or perception that needs to change?;
  • What has already been tried?;
  • And what don’t we know yet about this challenge?

These questions help turn a request into an opportunity for investigation.

“We need to create an activation to increase store traffic,” for example, already defines a big part of the path. But realizing that a significant number of people move through the space without engaging with a particular category opens up a far more interesting discussion: how can we make this journey more relevant?

An activation may still be the answer. But now it’s one possibility among many — not a decision made before the problem was understood.

A good brief opens up possibilities

There’s an important difference between giving direction and dictating the solution. A good brief needs to be clear about the challenge, the audience, the objectives, the context and the constraints. At the same time, it should leave room for the team to question assumptions and explore different paths.

It’s precisely this combination that can make the creative process more powerful.

When the brief says “do X to achieve Y,” the discussion tends to focus on how to do X as well as possible. When it says “we need to achieve Y because this is the scenario we’re facing,” the question becomes “what’s the best way to get there?”

It may seem like a small difference, but it can completely change the outcome.

The solution might lie in a physical experience, in content, technology, service, communication, environment, journey or a combination of different possibilities. The format stops being the starting point and becomes a consequence of the strategy.

So where does experience come in?

With whoever is on the other side.

A good experience doesn’t come only from what the brand wants to communicate or offer. It needs to take into account the context of the people who will live it. What do they expect? What could create friction? What’s relevant at that moment? What role does the brand play in that journey?

When these questions make it into the brief, the project stops being just about a deliverable and becomes about a transformation.

This perspective also helps avoid one of the most common mistakes in experience projects: creating something interesting for the company but not very relevant to people.

An idea can be beautiful, innovative and technically flawless. But if it doesn’t respond to a real need or doesn’t make sense in that context, it’s unlikely to be a good experience.

The brief doesn’t need to come with a ready-made idea

Perhaps this is the main shift in perspective: the brief isn’t there to say exactly what should be created. It’s there to create the conditions for the best idea to emerge.

That means spending more time understanding the problem before rushing to the solution. It means questioning requests, investigating behaviors, acknowledging constraints and leaving room for possibilities that weren’t on the radar yet.

In the end, the more clarity there is about the problem, the more freedom there is to think about the solution.

This is the mindset Alice Wonders brings to turning business challenges into experiences. Combining strategy, creativity and a people-centered approach, we help brands break away from ready-made solutions and find more relevant paths for what truly needs to be transformed.

Because a good experience may start with an idea. But a relevant experience starts with a good question.

Want to uncover new possibilities for one of your brand’s challenges? Talk to Alice Wonders.

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In the Age of AI, What Still Needs to Be Human? 0 92

Experiência imersiva que representa a conexão entre inteligência artificial e fator humano.

You know when you chat with an AI chatbot, get exactly the information you needed, and still feel like something was missing? Or when an AI-generated image is technically perfect but doesn’t stir any emotion at all?

These examples point to one of the biggest challenges of the AI era: the more technology we have at our disposal, the more valuable the traits that are still essentially human become.

Artificial intelligence already writes, creates images, analyzes data, personalizes content and automates processes. But with so many possibilities, a question arises: if technology can do more and more for us, what still needs to be done by people?

With that in mind, today we’ll look at what still needs to be human, even in the AI era, and how to get there without competing with technology, but by using it as a business ally. Enjoy the read!

AI has changed the game

To start, we need to understand that artificial intelligence has brought speed, scale and efficiency to companies in virtually every industry. Today, brands can analyze behavior, personalize journeys, generate content and automate interactions in a matter of seconds.

The problem is that when the same tools are available to everyone, technology alone stops being a differentiator. If any brand can use AI to personalize a message, generate an image or automate customer service, what will make one of them memorable?

That’s where the human factor comes in. AI can identify patterns, but interpreting context is another story. It can recognize emotions, but not experience them. It can generate possibilities, but it can’t decide on its own which of them actually makes sense for a brand. It can personalize an interaction, but it doesn’t necessarily create a connection.

In the end, memorable experiences are built on something that goes beyond technology: feeling, meaning and identification.

What still needs to be human?

Now that we understand how AI operates and how it can support a business, the question remains: what still needs to be human? So we’ve put together a few areas below where AI can’t perform as well as a human. Take a look:  

  • Feeling: an AI can identify that a certain experience has the potential to move people. But it’s the person who feels surprise, nostalgia, belonging or delight. And it’s these emotions that turn an interaction into a memory;
  • Interpreting: data shows what people do. But understanding why they do it takes context, background and sensitivity;
  • Creating meaning: artificial intelligence can generate thousands of ideas. But an experience doesn’t become relevant just because it’s new. It needs purpose, it needs to align with the brand and it needs to make sense for whoever is living that moment.
  • Building connections: an unexpected detail, service that shows genuine care or an experience that feels designed especially for someone can create bonds that go far beyond the transaction. And the more automated our relationships become, the more value there may be in precisely these genuinely human moments.

What if AI made experiences more human?

Is there an ideal world where technology and human experiences support each other in perfect harmony? Well, in brick-and-mortar retail, this discussion becomes even more relevant. Instead of using artificial intelligence just to automate processes, brands can use it to enhance experiences.

Imagine spaces that adapt content to each visitor, experiences that personalize journeys in real time or environments that respond to people’s behavior.

Technology is there, but it doesn’t have to be the star. The star is the person living the experience. That’s why the question shouldn’t just be “where can we add AI?” but rather: “How can AI make this experience more relevant for the people who are here?”

Like other technologies, artificial intelligence is likely to become increasingly accessible. The differentiator, then, won’t be who uses AI, but who knows how to use it with purpose. That means starting with the consumer, understanding their behavior, defining what the brand wants to spark and only then choosing the technology that can make that experience possible.

Because AI can expand possibilities. But it’s the human perspective that turns possibilities into meaning.

AW: technology to create more human experiences

At Alice Wonders, we believe technology only makes sense when there’s a purpose behind it.

That’s why we combine technology, creativity and strategy to transform physical spaces into experiences that bring brands and people closer together.

Want to discover how to use technology to create more human and memorable experiences for your brand?

Click here to learn more about Alice Wonders’ work.

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