{"id":3433,"date":"2020-04-22T14:42:42","date_gmt":"2020-04-22T17:42:42","guid":{"rendered":"https:\/\/www.alicewonders.ws\/blog\/2020\/04\/22\/the-future-is-as-a-service\/"},"modified":"2026-10-19T11:22:31","modified_gmt":"2026-10-19T14:22:31","slug":"the-future-is-as-a-service","status":"publish","type":"post","link":"https:\/\/www.alicewonders.ws\/blog\/en\/2020\/04\/22\/the-future-is-as-a-service\/","title":{"rendered":"The Future Is &#8220;as a Service&#8221;"},"content":{"rendered":"<p><em>See the huge potential of this business model and how it has grown in the market, spanning a wide range of niches and opportunities.<\/em><\/p>\n<p><span style=\"font-weight: 400;\">With each passing decade, people spend more on services and less on products. That&#8217;s what the U.S. government&#8217;s Current Expenditure Survey shows, as reported in this article from <\/span><a href=\"https:\/\/www.nytimes.com\/2020\/02\/13\/business\/not-internet-really-killing-malls.html?referringSource=articleShare\"><span style=\"font-weight: 400;\">The New York Times. <\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Let&#8217;s look at our own reality: today, almost anything we think about consuming no longer requires us to spend money buying an object or durable or non-durable goods. For example: <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Uber: car as a service <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ifood: food delivery as a service<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Netflix: show as a service <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Spotify: music as a service <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Streaming platform subscriptions deliver entertainment as a service and are paid monthly. Ifood and other food delivery apps are paid for the product plus the delivery service. With Uber, you pay based on the mileage of the ride taken with a driver, who provided the service. Even though they span <\/span><b>different areas of the market<\/b><span style=\"font-weight: 400;\">, they all work the same way: payment for the service. This segment has been growing in recent years, and today we&#8217;re seeing an explosion of offerings and business model opportunities. <\/span><\/p>\n<h4><b>Main types of &#8220;as a Service&#8221;<\/b><\/h4>\n<p><b>SaaS<\/b><span style=\"font-weight: 400;\"> &#8211; <\/span><b>Software as a Service<\/b><span style=\"font-weight: 400;\"> is a platform built to deliver a specific type of service, with no need to install any program on your machines. It&#8217;s used entirely online, and you pay a monthly or annual subscription to access the service, with plans ranging from basic to more complete options with additional features. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Examples: <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Dropbox &#8211; cloud storage<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Monday &#8211; management system<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Slack &#8211; management system <\/span><\/p>\n<p><span style=\"font-weight: 400;\">SaaS applications are also known as web-based software, on-demand software, and hosted software.  The term &#8220;software as a service&#8221; is considered part of cloud computing nomenclature, along with infrastructure as a service (IaaS), platform as a service (PaaS), desktop as a service (DaaS), managed software as a service (MSaaS), mobile backend as a service (MBaaS), data center as a service (DCaaS), and information technology management as a service (ITMaaS).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The SaaS market is very promising and will further drive growth across all software sectors in the coming years. A recent study by <\/span><a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2018-10-17-gartner-says-global-it-spending-to-grow-3-2-percent-in-2019\"><span style=\"font-weight: 400;\">Gartner<\/span><\/a><span style=\"font-weight: 400;\"> found that 46% of organizations named IT services and vendor consolidation among their top three most effective cost optimization approaches.<\/span><\/p>\n<p><b>IaaS<\/b><span style=\"font-weight: 400;\"> &#8211; <\/span><b>Infrastructure as a Service<\/b><span style=\"font-weight: 400;\"> refers to online services that provide high-level APIs used to abstract away various low-level details of the underlying network infrastructure, such as physical computing resources, location, data partitioning, scaling, security, backup, and so on. IaaS cloud providers supply these resources on demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use the Internet or carrier clouds (dedicated virtual private networks).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Examples:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Oracle Cloud<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Amazon Web Services <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Google Cloud<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Microsoft Azure<\/span><\/p>\n<p><span style=\"font-weight: 400;\">IBM Cloud <\/span><\/p>\n<p><b>PaaS<\/b><span style=\"font-weight: 400;\"> &#8211; <\/span><b>Platform as a Service<\/b> <span style=\"font-weight: 400;\">or <\/span><b>application platform as a service<\/b><span style=\"font-weight: 400;\"> (<\/span><b>aPaaS<\/b><span style=\"font-weight: 400;\">) is a category of cloud computing services that provides a platform allowing customers to develop, run, and manage applications without the complexity of building and maintaining the infrastructure typically associated with developing and launching an app. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are several types of PaaS, including public, private, and hybrid. PaaS was originally intended for applications on public cloud services, before expanding to include private and hybrid options.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Examples: <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Google App Engine<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Apple Scale<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Force.com<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Amazon Web Service<\/span><\/p>\n<p><b>GaaS &#8211; Game as a Service, <\/b><span style=\"font-weight: 400;\">also known as &#8220;living games&#8221; or &#8220;live games,&#8221; which rely on continuous updates. The gaming industry introduced the idea of games as a service by offering game subscription models, which ensure recurring revenue. Apple recently launched Arcade, an unlimited game subscription plan with access across all iOS devices. Google also launched its own subscription gaming model, Stadia, which provides instant, unlimited access to a collection of games without the need for updates, downloads, or installations. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Examples:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Apple Arcade<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Google Stadia<\/span><\/p>\n<p><span style=\"font-weight: 400;\">EA Access<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Xbox Game Pass<\/span><\/p>\n<p><b>EaaS &#8211; Experience as a Service<\/b><span style=\"font-weight: 400;\"> means delivering <\/span><span style=\"font-weight: 400;\">experience as a service: turning the product into experiences for the customer by adding value to a service. In practice, it&#8217;s a set of actions the brand can explore to build relationships with customers. At Alice Wonders, we develop technologies that bring innovation to retail through experiences. Learn more about this segment in another post on our blog, <\/span><a href=\"https:\/\/www.alicewonders.ws\/blog\/en\/2020\/03\/18\/experience-as-a-service-2\/\"><span style=\"font-weight: 400;\">click here<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<h4><b>Advantages <\/b><\/h4>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Frequent updates that fix bugs and vulnerabilities, while also adding technological innovations to improve the system;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Data security through encryption, with access via username and password, plus a provider responsible for backing up the information;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Remote access that provides flexibility;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Customization;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Delivery of metrics and KPIs, which helps teams with assessments and solutions;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Fixed plan or subscription cost;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Serves a variety of niches.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Beyond these advantages, the cost of acquiring these services is low, and they also enable business automation in your day-to-day operations, helping you make the most of the benefits that investing in technology can bring to your company. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Enjoyed this? Keep following our posts on technology and retail here on the blog. Subscribe to our newsletter below and be the first to get the latest news in your inbox. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>See the huge potential of this business model and how it has grown in the market, spanning a wide range &hellip; <\/p>\n","protected":false},"author":1,"featured_media":1645,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[272],"tags":[1097,986,1133,1226,1259],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Future Is &quot;as a Service&quot; - See the Potential of This Business Model<\/title>\n<meta name=\"description\" content=\"With each passing decade, people spend more on services than on products. 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