{"id":3422,"date":"2020-03-11T10:17:46","date_gmt":"2020-03-11T13:17:46","guid":{"rendered":"https:\/\/www.alicewonders.ws\/blog\/2020\/03\/11\/retail-trends-for-2020\/"},"modified":"2026-10-19T11:22:33","modified_gmt":"2026-10-19T14:22:33","slug":"retail-trends-for-2020","status":"publish","type":"post","link":"https:\/\/www.alicewonders.ws\/blog\/en\/2020\/03\/11\/retail-trends-for-2020\/","title":{"rendered":"Retail Trends for 2020"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">To stay on top of what&#8217;s <\/span><b>trending<\/b><span style=\"font-weight: 400;\"> and invest wisely in <\/span><b>retail<\/b><span style=\"font-weight: 400;\">, we&#8217;re sharing our take on the most relevant topics presented at this year&#8217;s <\/span><b>NRF Retail&#8217;s Big Show<\/b><span style=\"font-weight: 400;\">, the industry&#8217;s leading trade show. We&#8217;ll talk about what we&#8217;ve been following and seeing succeed in retail in Brazil and around the world. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">One topic that never goes out of style is how to understand the <\/span><b>consumer profile<\/b><span style=\"font-weight: 400;\"> and what lies behind it. And to map out your real consumer&#8217;s profile, with the goal of converting more sales, the best step is <\/span><b>data collection<\/b><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><b>Generate and analyze data<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Adopt this rule: data first. <\/span><b>Collecting data in retail<\/b><span style=\"font-weight: 400;\"> isn&#8217;t limited to e-commerce. Investing in <\/span><a href=\"https:\/\/www.alicewonders.ws\/blog\/en\/2018\/08\/06\/pos-technology-3-examples\/\"><span style=\"font-weight: 400;\">POS technology<\/span><\/a><span style=\"font-weight: 400;\"> today is highly profitable and can become the foundation of your sales strategies. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">With <\/span><b>sensor-based interaction<\/b><span style=\"font-weight: 400;\">, capable of measuring, for example, how long a person spends in front of a shelf, we can see the relationship between traffic and conversion in practice. When sensors are well placed at strategic points, the data they generate reveals a range of precise and unique insights. All you need is to know how to work with that data to reach your goals. <\/span><\/p>\n<figure id=\"attachment_1561\" aria-describedby=\"caption-attachment-1561\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" class=\"size-large wp-image-1561\" src=\"http:\/\/alicewonders.ws\/blog\/wp-content\/uploads\/2020\/03\/G\u00f4ndola-TRESemm\u00e9-1024x576.jpg\" alt=\"TRESemm\u00e9 shelf display, by Alice Wonders\" width=\"1024\" height=\"576\" \/><figcaption id=\"caption-attachment-1561\" class=\"wp-caption-text\">TRESemm\u00e9 shelf hologram, created by Alice Wonders. It generated 180,000 interactions and reached more than 25,000 people.<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">The innovative <\/span><a href=\"http:\/\/alicewonders.ws\/pt-br\/works\/holografia-de-gondola-tresemme\"><span style=\"font-weight: 400;\">TRESemm\u00e9 POS hologram<\/span><\/a><span style=\"font-weight: 400;\"> with sensors made it possible to extract data showing around 3,600 interactions per day, in addition to capturing the attention of more than 25,000 people for over 5 seconds in front of the hologram. Our technology makes it possible to play videos similar to TV campaigns, delivering all the necessary information while creating the sensation that the products are floating in front of shoppers, resulting in a unique, standout experience.<\/span><\/p>\n<p><b>Create unique experiences<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Engaging consumers and connecting with them on an emotional level is an excellent strategy. Although it&#8217;s no longer new, this topic drew attention again this year at <\/span><b>NRF<\/b><span style=\"font-weight: 400;\">, which reinforces the idea of continuing to invest in creating unique experiences for consumers. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You&#8217;ve probably noticed that technology is increasingly integrating human aspects, precisely to deliver emotions and sensations to people. This is what&#8217;s being called <\/span><i><span style=\"font-weight: 400;\">&#8220;humanological retail&#8221;<\/span><\/i><span style=\"font-weight: 400;\">, in other words, technology working in favor of humanizing the relationships of buying, selling, and experience. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you can create a memory for your consumer through an experience, you&#8217;ve already achieved retention. <\/span><\/p>\n<p><b>Put products to the test <\/b><\/p>\n<p><span style=\"font-weight: 400;\">Offering trials of your product is also about delivering <\/span><b>experiences to consumers<\/b><span style=\"font-weight: 400;\">. Think of<\/span><b> pop-up stores<\/b><span style=\"font-weight: 400;\"> that hand out free samples, offer tastings, or even make a product available to try on. Having this opportunity is invaluable for customers, who give back constructive feedback to your brand, and it raises satisfaction levels. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, your physical store can offer <\/span><b>exclusive<\/b><span style=\"font-weight: 400;\"> or made-to-order <b>products<\/b>. The more unique and special consumers feel, the greater the chances they&#8217;ll become loyal to your brand. Another advantage of producing exclusive products is reducing inventory levels. Think about it!<\/span><\/p>\n<p><b>Personalizing spaces <\/b><\/p>\n<p><span style=\"font-weight: 400;\">Investing in space and new equipment &#8211; whether in store design or technology &#8211; is usually a long-term capital investment (ten to fifteen years). In another post here on our blog, we talked about the importance of personalizing physical spaces and <\/span><a href=\"https:\/\/www.alicewonders.ws\/blog\/en\/2019\/10\/25\/how-environment-shapes-customer-experience\/\"><span style=\"font-weight: 400;\">how an environment affects the customer experience<\/span><\/a><span style=\"font-weight: 400;\">. Check it out!<\/span><\/p>\n<blockquote><p><i><span style=\"font-weight: 400;\">&#8220;The visual communication of the environment needs to work together cohesively. What&#8217;s more, customers always assess both the aesthetic aspects of the decor and the functional ones. Furniture, lighting, the products themselves &#8211; it&#8217;s all part of it.&#8221;<\/span><\/i><\/p><\/blockquote>\n<figure id=\"attachment_1562\" aria-describedby=\"caption-attachment-1562\" style=\"width: 1005px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/alicewonders.ws\/pt-br\/works\/vitrine-infinita-di-santinni\"><img loading=\"lazy\" class=\"wp-image-1562 size-full\" src=\"http:\/\/alicewonders.ws\/blog\/wp-content\/uploads\/2020\/03\/DiSantini.png\" alt=\"Di Santini infinite window display, a project created by Alice Wonders.\" width=\"1005\" height=\"564\" srcset=\"https:\/\/www.alicewonders.ws\/blog\/wp-content\/uploads\/2020\/03\/DiSantini.png 1005w, https:\/\/www.alicewonders.ws\/blog\/wp-content\/uploads\/2020\/03\/DiSantini-300x168.png 300w, https:\/\/www.alicewonders.ws\/blog\/wp-content\/uploads\/2020\/03\/DiSantini-768x431.png 768w\" sizes=\"(max-width: 1005px) 100vw, 1005px\" \/><\/a><figcaption id=\"caption-attachment-1562\" class=\"wp-caption-text\">Di Santini infinite window display, created by Alice Wonders. A project that brings together digital experiences and physical spaces.<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Liked these tips and want to start applying these trends to your brand? <\/span><span style=\"font-weight: 400;\">G<\/span><span style=\"font-weight: 400;\">et in touch with us and let us help you bring amazing projects to life. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>To stay on top of what&#8217;s trending and invest wisely in retail, we&#8217;re sharing our take on the most relevant &hellip; <\/p>\n","protected":false},"author":1,"featured_media":1565,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[563],"tags":[1148,824,1121,1139,1238,1295],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Retail Trends for 2020<\/title>\n<meta name=\"description\" content=\"To stay on top of 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