{"id":3413,"date":"2020-02-12T11:48:03","date_gmt":"2020-02-12T14:48:03","guid":{"rendered":"https:\/\/www.alicewonders.ws\/blog\/2020\/02\/12\/direct-to-consumer-rise-major-brands\/"},"modified":"2026-10-19T11:22:34","modified_gmt":"2026-10-19T14:22:34","slug":"direct-to-consumer-rise-major-brands","status":"publish","type":"post","link":"https:\/\/www.alicewonders.ws\/blog\/en\/2020\/02\/12\/direct-to-consumer-rise-major-brands\/","title":{"rendered":"Direct to Consumer on the Rise Among Major Brands"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">The DTC strategy keeps growing and is transforming the way brands build relationships with end consumers<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">In a landscape where a &#8220;<\/span><b>new consumer<\/b><span style=\"font-weight: 400;\">&#8221; is on the rise, with a more demanding profile, <\/span><b>DTC <\/b><span style=\"font-weight: 400;\">(<em>D<\/em><\/span><i><span style=\"font-weight: 400;\">irect To Consumer)<\/span><\/i><span style=\"font-weight: 400;\"> delivers unique, <\/span><b>personalized experiences <\/b><span style=\"font-weight: 400;\">that bring brands closer to this audience and build loyalty. One of the goals is to make the purchase process part of the <\/span><b>user experience<\/b><span style=\"font-weight: 400;\">, driving engagement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What has motivated manufacturers to adopt direct <\/span><b>retail<\/b><span style=\"font-weight: 400;\">? Below, we list the five most relevant goals: <\/span><\/p>\n<h3><span style=\"font-weight: 400;\"> 1. <\/span><b>Strengthening the company&#8217;s image and building the brand<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Brands that use <\/span><b>DTC<\/b><span style=\"font-weight: 400;\"> prioritize marketing, the brand name, and the direct experience with the consumer. In addition, social media has also helped bring audiences closer through direct interaction, promotions, engagement, and the generation of <\/span><b>data<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\"> 2. <\/span><b>Delivering a differentiated customer experience<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">When a brand has its own <\/span><b>POS<\/b><span style=\"font-weight: 400;\">, it has greater freedom to create activations in physical spaces. Interactions and <\/span><b>digital experiences<\/b><span style=\"font-weight: 400;\"> attract the public in a distinctive way, spark interest in the brand and its products, and generate more human-centered sales. Take our <\/span><a href=\"http:\/\/alicewonders.ws\/pt-br\/works\/store-in-store-colgate\"><b>activation for Colgate<\/b><\/a><span style=\"font-weight: 400;\">, carried out in partnership with <strong><a href=\"https:\/\/www.get2market.com.br\/\">Get2Market<\/a>,<\/strong> responsible for creating the project, and <strong><a href=\"https:\/\/www.creativedisplay.com.br\/\">Creative Display<\/a><\/strong>, responsible for fabrication. We brought our technology to more than 32 locations across S\u00e3o Paulo, Rio de Janeiro, Bras\u00edlia, Recife, Salvador, Curitiba, and Manaus. With <\/span><b>Lift &amp; Learn<\/b><span style=\"font-weight: 400;\">, people could pick up products from the glorifier, triggering content on the display and enjoying the custom LED animation, as well as learning tips from the dentist through the <\/span><b>holographic<\/b><span style=\"font-weight: 400;\"> cube.<\/span><\/p>\n<figure id=\"attachment_1525\" aria-describedby=\"caption-attachment-1525\" style=\"width: 563px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" class=\" wp-image-1525\" src=\"http:\/\/alicewonders.ws\/blog\/wp-content\/uploads\/2020\/02\/Store-in-store-Colgate-300x169.png\" alt=\"Colgate store-in-store, by Alice Wonders\" width=\"563\" height=\"317\" srcset=\"https:\/\/www.alicewonders.ws\/blog\/wp-content\/uploads\/2020\/02\/Store-in-store-Colgate-300x169.png 300w, https:\/\/www.alicewonders.ws\/blog\/wp-content\/uploads\/2020\/02\/Store-in-store-Colgate-768x432.png 768w, https:\/\/www.alicewonders.ws\/blog\/wp-content\/uploads\/2020\/02\/Store-in-store-Colgate-1024x576.png 1024w, https:\/\/www.alicewonders.ws\/blog\/wp-content\/uploads\/2020\/02\/Store-in-store-Colgate.png 1920w\" sizes=\"(max-width: 563px) 100vw, 563px\" \/><figcaption id=\"caption-attachment-1525\" class=\"wp-caption-text\">Colgate store-in-store at the Extra supermarket in Morumbi, S\u00e3o Paulo.<\/figcaption><\/figure>\n<h3>3. <b>A broader, more complete portfolio <\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A brand that has its own space, whether e-commerce, a physical store, or even <\/span><b>pop-up stores<\/b><span style=\"font-weight: 400;\">, can showcase its entire available product line and also offer exclusive products, which is a great strategy. That way, resellers don&#8217;t compete directly with the brand&#8217;s own POS. We were recently invited by <\/span><b>Nestl\u00e9<\/b><span style=\"font-weight: 400;\"> to develop digital experiences for the new <\/span><a href=\"http:\/\/alicewonders.ws\/pt-br\/works\/kit-kat-chocolatory-\"><b>Kit Kat Chocolatory<\/b><\/a><span style=\"font-weight: 400;\"> flagship. In the interactive store, consumers can find all the new flavors and different sizes of Kit Kat. <\/span><\/p>\n<figure id=\"attachment_1526\" aria-describedby=\"caption-attachment-1526\" style=\"width: 562px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" class=\" wp-image-1526\" src=\"http:\/\/alicewonders.ws\/blog\/wp-content\/uploads\/2020\/02\/Kit-Kat-Chocolatory_reprodu\u00e7\u00e3o-300x165.png\" alt=\"Kit Kat Chocolatory store, Alice Wonders\" width=\"562\" height=\"309\" \/><figcaption id=\"caption-attachment-1526\" class=\"wp-caption-text\">Kit Kat Chocolatory store, the first in the world. Located at Shopping Morumbi, in S\u00e3o Paulo.<\/figcaption><\/figure>\n<h3>4. <b>Collecting consumer data<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Today, brands have several ways to reach consumers directly and collect data: through e-commerce, social media, and offline media. Collecting data at physical locations, however, still feels new. By implementing <\/span><b>BI<\/b><span style=\"font-weight: 400;\"> (<\/span><i><span style=\"font-weight: 400;\">Business Intelligence<\/span><\/i><span style=\"font-weight: 400;\">) in brick-and-mortar stores, brands can build a great sales strategy. At an event, Consumer Breakfast, <\/span><a href=\"http:\/\/alicewonders.ws\/pt-br\/works\/novo-conceito-de-loja-de-laptop\"><b>Intel presented an Alice Wonders project<\/b><\/a><span style=\"font-weight: 400;\"> as a new sales model for laptop retail. As a result, we were able to collect data showing average ticket, number of interactions, foot traffic, and which laptop model best matches each consumer&#8217;s needs, in a personalized way.<\/span><\/p>\n<figure id=\"attachment_1527\" aria-describedby=\"caption-attachment-1527\" style=\"width: 563px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" class=\" wp-image-1527\" src=\"http:\/\/alicewonders.ws\/blog\/wp-content\/uploads\/2020\/02\/Store-in-store-Intel-por-Alice-Wonders-300x168.png\" alt=\"Intel store-in-store by Alice Wonders\" width=\"563\" height=\"315\" srcset=\"https:\/\/www.alicewonders.ws\/blog\/wp-content\/uploads\/2020\/02\/Store-in-store-Intel-por-Alice-Wonders-300x168.png 300w, https:\/\/www.alicewonders.ws\/blog\/wp-content\/uploads\/2020\/02\/Store-in-store-Intel-por-Alice-Wonders-768x430.png 768w, https:\/\/www.alicewonders.ws\/blog\/wp-content\/uploads\/2020\/02\/Store-in-store-Intel-por-Alice-Wonders-1024x573.png 1024w, https:\/\/www.alicewonders.ws\/blog\/wp-content\/uploads\/2020\/02\/Store-in-store-Intel-por-Alice-Wonders.png 1500w\" sizes=\"(max-width: 563px) 100vw, 563px\" \/><figcaption id=\"caption-attachment-1527\" class=\"wp-caption-text\">Intel store-in-store at the Extra supermarket.<\/figcaption><\/figure>\n<h3>5. <b>Greater independence from other sales channels<\/b><b><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Brands are increasingly seeking to depend less on resellers. That doesn&#8217;t mean, however, that they will abandon their relationships with existing channels. Brands such as Granado, Havaianas, Swift, Garoto, Nestl\u00e9, P&amp;G, Adidas, and Nike are some examples of successful <\/span><b>DTC <\/b><span style=\"font-weight: 400;\">strategies. <\/span><\/p>\n<p><b>Direct to consumer<\/b><span style=\"font-weight: 400;\"> is one of the strongest and most efficient sales strategies on the market for major brands. And delivering amazing, personalized digital experiences to the public is the best way to retain them. Enjoyed this? Then read more about <\/span><a href=\"https:\/\/www.alicewonders.ws\/blog\/en\/2018\/03\/15\/how-stores-evolve-to-delight-shoppers\/\"><b>Shopping experience: how stores are evolving to delight consumers. <\/b><\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; The DTC strategy keeps growing and is transforming the way brands build relationships with end consumers In a landscape &hellip; <\/p>\n","protected":false},"author":1,"featured_media":1528,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[272],"tags":[845,854,1175,1139,1202,1277,911],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>See Why Direct to Consumer Is a Powerful Sales Strategy<\/title>\n<meta name=\"description\" content=\"The direct to consumer strategy keeps growing and is transforming the way brands build relationships with end 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